Job Description

About the CompanyDiscloses VacanciesLocation: Porto Alegre-RSVacancy Details Job Area: IT / IT / TechnologyMain ResponsibilitiesAs Technical Support you will be responsible for: Providing technical support and other clarifications to customers via phone, chat or email. Deliver and conduct technical solutions for Windows configurations and other operating systems, systems for issuing and using digital certificates, as well as their peripherals. Act as a facilitator, providing personalized and effective service, meeting service SLAs and ensuring the satisfaction of our customers and business partners. Technical assistance is provided via guidance, remote access or physical configuration of equipment.RequirementsRequirements and Qualifications:Skills Time Management and negotiation Flexibility Empathy Initiative in the search for solutions Ethical resilience Teamwork Clear communication and in accordance with standards of excellence in customer service Critical Thinking Conflict Resolution Analytical and systemic vision Structured thinkingWorking Hours: Schedule to be agreedSalary: 1840.00Additional InformationSalary of R$ 1,840.00Benefits Food vouchers R$250.00/month and meal vouchers R$25.30/day – both on the flash card that provides freedom of use! Medical and dental assistance Transport voucherPlease mention the word **UPGRADABLE** and tag RMTM2LjI0My44OS4yMzE= when applying to show you read the job post completely (#RMTM2LjI0My44OS4yMzE=). This is a beta feature to prevent spam apps. Companies can search these words to find candidates who read this and see that they are human.