Job Description

Are you an expert in CCaaS platforms, are you interested in optimizing contact centers and have a role with a green international impact? This is the opportunity for you!\n\nIn this position, it will be the key to implementation, improving and maintaining our new Contact Center infrastructure, working directly with global teams.\n\nLo que buscamos:\n\nProfessional in Systems Engineering, Electronics and Carreras in order.\nMinimum 3 years of experience with solutions on CCaaS platforms.\nDemostrable experience with NICE inContact or CXone and practical use of the Studio Scripting Tool.\nDominion of our Contact Center technologies: ACD, IVR, QM and WFM.\nInglés Avanzado (C1) essential, you will be able to communicate directly with your team in EE. UU.\n\nWe offer you:\n\nSalary of $8,000,000 + all legal benefits.\nContract indefinite directly with the company.\n100% home office mode (residing in the city of Bogotá or Medellín).\nExhibition directly with global teams and liderazgo in EE. UU.\n\nIf you have the technical logic and buscas on a role you really see by global trends, this is your place! Da el salto y postulate.",