Job Description

We are César Vallejo University, one of the main institutions in the educational market. We are looking for your talent, join our great family.\n\nWe are requesting: 20 Sales and Collections Teleoperators for the Contact Center - Remote Work.\n\nPosition requirements!\nMinimum complete secondary education.\nMinimum experience of 6 months.\nFull hourly availability.\nManagement of MS Office.\nMinimum Core i3 or Ryzen 3 dual-core processor, 8 GB of RAM, 1024 x 768 resolution and 128 GB hard drive.\nCall handling, good tone of voice, persuasive and empathetic.\n\nMain challenges!\nAttend to customer and user queries, whether through telephone calls, instant messaging, social networks or other channels, with the established tools, policies and operational and quality protocols.\nExecute sales and/or collection campaigns through the channels, with the tools, policies and established operational and quality protocols.\nAttend training sessions, feedback sessions, coordination and take evaluations, whether in person or virtual, and show permanent signs of improvements in their performance.\nReport complex cases that require direct attention from the academic or administrative areas of the university.\n\nUCV benefits!\nEntry to payroll from the first day.\nEducational agreements.\nPleasant work environment.\n\n«At UCV We value and respect people's individual characteristics. This position is part of our organizational culture and at the same time allows us to be aligned with Law 29973 and 26772",