Job Description

Hello, WE ARE CONCENTRIX! We are a leading global provider of experience technology and solutions. We create game-changing customer experiences for some of the world's best brands. We have more than 440,0000 game-changers. We are in more than 70 countries and six continents.\nFUNCTION:\nReceive calls from customers who do not wish to continue with their home service, because they have connection problems or dissatisfaction with it. The main objective is to generate a good customer experience, provide the ideal solution, building customer loyalty and allowing them to continue with the service.\nBENEFITS: \nSalary up to S/1130 + Uncapped Commissions.\nDirect entry to a full payroll.\nBenefits according to the law from the first day.\nShort, paid training.\nOpportunities for professional growth with a Career Plan from the third month.\nJob stability.\nCulture of Happiness and an excellent work environment.\nEducational and corporate benefits for you and your family.\nREQUIREMENTS: \nBe of legal age (18 years or older).\nHigh school diploma and/or higher education in progress, truncated or completed.\nDemonstrate a minimum of 3 months Call Center or face-to-face experience, formally or informally.\nAvailability to carry out the period of Training and 2 weeks of Management will be in person at the Independence Headquarters (3450 Marcos Farfan Street, near the Mega Plaza shopping center or behind the USIL). Then it goes to 100% REMOTE management.\nSCHEDULE: \nFULL TIME: Monday to Sunday 1:00 pm to 10:00 pm.\nManagement 7 hours 30 min + 45 min of Snack.\n- 1 day of rotating rest between Monday to Sunday.\nFor training: \n- Schedule: Monday to Saturday 2.00 p.m. to 9.30 p.m.\nConcentrix expressly rejects any discriminatory practice. We do not tolerate discrimination against any employee or job applicant based on age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion, sexual orientation or any other characteristic specified by the company or current discrimination legislation.",