Job Description

Hello, WE ARE CONCENTRIX! We are a leading global provider of experience technology and solutions. We create game-changing customer experiences for some of the world's best brands. We have more than 440,0000 game-changers. We are in more than 70 countries and six continents.\nWe are looking for Retention executives with a positive attitude and desire to grow.\nFUNCTION:\nReceive calls from CLEAR customers who do not want to continue with their home service, because they have connection problems or dissatisfaction with it. The main objective is to generate a good customer experience, provide the ideal solution, building customer loyalty and allowing them to continue with the service.\nBENEFITS: \nSalary up to S/1130 + Uncapped Commissions.\nTeleworking Bonus S/50.\nDirect entry to full payroll.\nFamily allowance: S/113.00\nBenefits according to the law from the first day.\nTraining short and paid.\nOpportunities for professional growth with a Career Plan starting in the third month.\nJob stability.\nCulture of Happiness and an excellent work environment.\nEducational and corporate benefits for you and your family.\nREQUIREMENTS: \nBe of legal age (18 years or older).\nHigh school diploma and/or higher education in progress, truncated or completed.\nDemonstrate a minimum experience of 3 months Call Center or in person formally.\nAvailability to work REMOTE from Home, the OJT period and 1 week of management will be in person at the Independence Headquarters (Marcos Farfan Street 3450, near the Mega Plaza shopping center or behind the USIL).\nHOURS: \nHours: Monday to Sunday 1:00 pm to 10:00 pm.\nManagement 7 hours 30 min + 45 min Snack.\n- 1 day of rotating rest between Monday to Sunday.\nFor training: \n- Schedule: Monday to Saturday 2.00 p.m. to 9.30 p.m.\nConcentrix expressly rejects any discriminatory practice. We do not tolerate discrimination against any employee or job applicant based on age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion, sexual orientation or any other characteristic specified by the company or current discrimination legislation.",