Job Description

We are looking for Loyalty and Retention Advisors for an important telecommunications brand!\nYour mission will be to contact current users to encourage service continuity, serve customers with intention to withdraw, and provide information about coverage and benefits. \n Channel: Telephone\n Location: Medellín\n Modality: Supplementary teleworking (first month in person)\nConditions of the position:\nSalary: $1,919,936 connection hour + Commissions without ceiling: average between $250,000 $300,000 + Teleworking assistance: $249,000 + Legal benefits included. \nTimes: Monday to Friday 8:00 a.m. to 6:00 p.m. Saturdays 8:00 a.m. to 6:00 p.m Breaks: Sundays and holidays off\n Training: 16 days with daily support of $19,000 + Signing bonus $100,000\n Requirements:\n Bachelor's degree, technician, technologist or student from 2nd semester onwards.\n 6 months of experience in retention, loyalty, sales or customer service preferably in a call center.\n Benefits Additional:\nWellness activities for you and your family Educational support Financial benefits Professional growth opportunity Work from home after the first month\nIf you are passionate about serving, growing, and providing memorable experiences, this opportunity is for you! Apply now. ",