Job Description

We are MDY, a Call Center company with 28 years in the Telecommunications field, we are currently looking for:\n100% REMOTE TECHNOLOGICAL CUSTOMER SERVICE ADVISOR \n WHAT WILL YOU DO?\nYour main function will be to provide attention and guidance to our clients:\n Resolve doubts and queries.\n Provide information about their requests.\n Manage requirements and offer solutions.\n Correctly record each service.\n Provide an excellent customer experience.\n\n REQUIREMENTS\n Over 18 years of age.\n Completed secondary school.\n 3 months of experience in customer service (formal or informal)\n Have the necessary tools to work from home:\n PC or Laptop with a minimum of 8 GB of RAM.\n Windows 11 Pro (essential)\n Internet via wired connection (not Wi-Fi).\n Headset with functional microphone.\n Functional webcam.\n\n ATTRACTIVE INCOME!\n Fixed salary: S/1,230\n Productivity bonuses \n Paid training from the first day\n\n Full-time shift 8 hours a day\n Monday to Sunday, with 1 day of weekly rest\n Time range: 12:00 p.m. m. to 10:00 p.m. m (8 hours + 1 hour break)\n\nTRAINING:\nTraining schedule: Monday to Saturday (3:00 pm - 10:00 pm) - REMOTE - START: 10/17\nMDY expressly rejects any discriminatory practice. We do not tolerate discrimination against any employee or job applicant based on age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion, sexual orientation or any other characteristic specified by the company or current discrimination legislation.",