Job Description

We are growing and we continue to look for professionals with a lot of Winner attitude! We are WIN, a Peruvian fiber optic internet service company with nationwide reach, we are committed to ensuring that our community enjoys the true speed of the Internet.\nWe are looking for the best talents and you can be the next Winner.\n\nYou will be responsible for: \nGuaranteeing customer retention and loyalty through the different negotiation tools\nReporting and tracking the incidents entered by our service channels\nMake calls to external Clients who express their intention to cancel (scheduled or transferred)\nMonitor the offers granted during the negotiation and validate their compliance\n\nTo be a winner you need: \nMinimum experience of 6 months in the position and/or similar functions (Experience in ATC Telephone campaigns, Retention or Loyalty in Call Center)\nHave a laptop or PC with a Core i3 tenth processor generation / Core i5,i7 from sixth generation or Ryzen 5 onwards. 8GB RAM memory + Headphones to make phone calls.\nHave a minimum internet speed of 80 Mbps with cable-to-network internet connection.\nAvailability to work remotely, 1 or 2 times in person.\nWe offer you:\nPayroll salary, according to the market.\nPrivate medical insurance covered 100%\nCorporate agreements for your physical and mental well-being.\nCorporate agreements in higher education and languages.\nPreferential plans in our Win services.\n\nThis call is in accordance with WIN's organizational policies where diversity is respected and does not make any type of discrimination in accordance with Law No. 28983, it also promotes the inclusion of people with disabilities in accordance with Law No. 29973 and does not request any type of payment or subscription to participate in recruitment and selection processes in accordance with our Anti-Bribery Policy.",