Job Description

Our Company:\nSalvatech is passionate about delivering results with the best talent in each industry. We create innovative solutions, which deliver exceptional outsourcing services, creating value for companies to grow their staff abroad. At Salvatech, we pride ourselves on the amazing team culture we have built in our company! Seeing our employees happy and comfortable is one of our top priorities.\nLocation: Barranquilla, Colombia - Remote\nEnvironment: Colombian and International Teams\nLanguage: English Advanced\nSchedule: Monday - Friday 7:30am - 4:30pm EST\nWeekend Availability: Occasional weekend support may be required to assist drivers and address operational needs as they arise.\nSalary: $3,600,000 COP\n\nRole Summary:\nWe are looking for a proactive and detail-oriented Drayage Dispatcher to join our logistics team. The ideal candidate will have direct experience in drayage operations and be comfortable coordinating drivers, carriers, loads, pickups, and deliveries in a fast-paced transportation environment. This role is responsible for ensuring loads are dispatched and completed efficiently, maintaining accurate shipment information, communicating with clients and transportation partners, and proactively addressing any issues that may affect pickups or deliveries.\n\nResponsibilities:\nMaintain professional and timely communication with clients, drivers, carriers, and internal teams. Respond to inquiries, provide shipment updates, address customer concerns, and resolve issues or complaints effectively.\nCoordinate and dispatch loads, drivers, vehicles, and carriers according to customer requirements, ensuring pickups and deliveries are scheduled within the required timeframes.\nReview load details and special instructions, coordinate pickups and deliveries, track shipments, and ensure all transportation requirements are completed successfully.\nMaintain accurate records and timely updates in TM3, Airtable, client portals, and other systems, including required paperwork, shipment status, and final documentation.\nPlan efficient routes and coordinate transportation activities to support timely and cost-effective deliveries.\nMonitor shipments and proactively address delays, discrepancies, missed appointments, additional charges, and other operational issues, keeping clients informed throughout the process.\nWork closely with warehouse teams, logistics staff, administrative teams, carriers, drivers, ports, rail facilities, and other external partners to ensure smooth operations.\nEnsure transportation activities follow company policies, safety requirements, and applicable regulations, and coordinate vehicle maintenance when needed.\nFollow shipments from dispatch through final delivery, ensuring all required actions, documentation, updates, and charges are completed accurately and on time.\nPerform other functions and responsibilities as assigned by supervisors and managers.\n\nQualifications:\nDirect experience in drayage logistics or transportation dispatching is required.\nExperience coordinating drivers, carriers, pickups, and deliveries.\nStrong understanding of drayage operations, container transportation, ports, terminals, and/or rail facilities.\nExperience tracking shipments and managing transportation loads.\nFamiliarity with TM3, Airtable, client portals, or similar transportation/logistics systems.\nStrong knowledge of shipping, transportation documentation, and load management.\nExcellent written and verbal communication skills in English.\nStrong organizational and multitasking skills.\nProactive problem-solving mindset with strong attention to detail.\nAbility to work independently in a fast-paced operational environment.\nHighly responsive and comfortable communicating with drivers, carriers, clients, and internal teams.\nWillingness to provide occasional scheduled weekend driver support.",