Job Description

Our company promotes equal opportunities and labor inclusion of people with disabilities.
This vacancy is addressed exclusively to Candidates who have a current disability certificate and who are interested in an inclusive opportunity to work with others.

The Contact Center Agent is the person responsible for providing the necessary information to customers, workers and associates, service users, providers and allies, through available listening channels such as: online chats, web applications, telephone lines, electronic mail, virtual stores and other resources that the organization offers such as a contact channel with the customer. Previously, below the defined customer contact protocols and processes established as policy, direction, guidelines and customer-oriented manuals.

Education: Bachelor or Student in administrative areas, customer service, in virtual mode

Experience: Minimum 1 year of experience in the Commercial, Marketing or Customer Service sector

Knowledge: Required Text writing Internet Management and Tools 2.0 Basic Ofimatics

Specific Competencies:
Initiative
Organization
Interpersonal Relationships
Information Management
Teamwork

Schedule: Rotating from Month to month (8 hours daily) 1 day of rest per week. Availability to work day shifts, parties and dawn, weekends and festivals.

Modality: Virtual 100%

Indispensable: Disability Certificate",