Job Description

Recognized company requires for its work team, commercial advisor / call center / staff with or without disabilities, an opportunity to develop, contribute to customer service and grow in a virtual and dynamic environment.\n Academic training: Completed Bachelor's degree.\n Work experience: Not required. \nMission of the position: Provide comprehensive care and commercial support to users through the management of requests, complaints and claims (PQR), the provision of consultations and advice, loyalty and cross-selling, guaranteeing a timely and quality experience through the different service channels. \nFunctions: Provide customer service through the different channels provided by the corporate client. Comply with established service and quality levels in each interaction. Provide support and report on requests made by users.\n Job skills: Teamwork, leadership and self-management.\n Salary: $2,000,000 to $2,400,000 + current legal benefits. \nType of contract: Work or labor.\n Schedule: Monday to Sunday with one day of rest a week. \nWorkplace: Virtual mode, based in Medellín.",