Job Description

Since 2000, Netcall Group has provided quality telecommunications solutions in Peru. Today we have more than 1,300 employees and we are strategic partners of Entel, specialized in sales and after-sales, committed to exceeding the objectives of our clients \nPOSITION: CUSTOMER SERVICE AND CROSSELING ADVISOR ENTEL PERU -100% REMOTE INBOUND CAMPAIGN\n FUNCTIONS:\nProvide advice and solutions regarding queries, problems or complaints from current or potential Entel users (Pre and Post payment). At the end of the service, the suggested sale must be addressed and closed.\nWORK SCHEDULE (FULL TIME):\nMonday to Sunday (Rotating Rest) - 8 hrs of management + Break\nAM Shift (6:00 a.m. to 6:00 p.m.) or PM Shift (1:00 p.m. to 12:00 a.m.)\nREQUIREMENTS:\n- Complete secondary school\n- Availability to work 100% remotely\n- Have tools for remote management: Intel Core i3 processor onwards (from 6th generation), Ryzen 3 onwards or AMD8 onwards, 50 mbps wired internet, 8 GB RAM, solid disk (SSD). Headsets and web camera.\n- With experience in CALL CENTER or IN-PERSON sales\n BENEFITS:\n- Direct entry to a complete payroll FROM THE FIRST DAY (CTS, GRATIFICATION, FAMILY ALLOWANCE, ETC)\n- Basic + Variable salary + Sales commissions.\n- Career line from the 3rd month.\n- Educational agreements and corporate discounts\n- Modality: 100% remote\n REMOTE TRAINING:\nDuration: 24 days\nTheoretical day schedule: 09:00 a.m. to 05:00 p.m.\nPaid training (S/288.00)!!\nApply now and be part of a company that promotes your talent and recognizes your effort. We are waiting for you! Netcall Perú Group.\n(Our interviews are 100% virtual).",