Job Description

We are looking for retention advisors for our client WOM, focused on building customer loyalty, providing effective solutions and generating retention opportunities through calls.

Modality:
- Remote work

What functions are you going to perform?
- Customer service by calls
- Manage retention and loyalty processes
- Resolve queries and requirements
- Provide solutions to avoid service downtime
- Comply with quality and productivity indicators

Schedule:
- Monday to Sunday from 8:00 a.m. to 8:00 p.m. (time zone)
- 1 day of rotating rest per week

What do we offer you?
- Base salary S/1130
- S/100 variable by indicators
- S/150 presenteeism bonus
- Unlimited commissions from the first sale
- Complete payroll with legal benefits

Requirements:
- Minimum experience of 3 months in customer service, sales or call center retention

At Apex, we value diversity in all its forms. We especially encourage people with disabilities to apply for this role.

If you are looking for a place where you can grow professionally, where your ideas are heard and where you are rewarded for your hard work, Apex América Perú is the perfect place for you!",