Job Description

We are looking for you! Join the best Customer Service team!\n\nWe are looking for highly motivated people with the best attitude to perform in the position of:\n\nCUSTOMER SERVICE TELEOPERATOR - TRIAGE (REMOTE) - CLARO CHILE\n\nFUNCTION: Provide first-level technical support to Claro Chile customers, addressing incidents related to telecommunications services. Perform the initial diagnosis of failures, validation of configurations, registration and monitoring of cases, providing remote solutions when possible or referring incidents to the corresponding specialized areas for attention and resolution. \n\nWORK HOURS: 48 hours a week!\n- 12pm TO 10pm (within the range of work 8h + 1 break)\n(Rotating rest)\n\nREQUIREMENTS:\n- Complete secondary school (it is important that you have a document that demonstrates this requirement)\n- Minimum experience 6 months IN CUSTOMER SERVICE BY CALL CENTER\n- Have a PC or LAP to your training\n- Internet speed of at least 50 Mbs for your management\n- Valid only for Lima and Callao\n\nWE OFFER YOU:\n* Entry to a full payroll from the first day of work with all legal benefits (perks, CTS, utilities, paid vacations, family allowance, EsSalud, etc.)\n- Fixed Salary S/1,200\n- Consumption gift of 100 soles for both first months of management associated with presenteeism (these are paid the month following the month of measurement)\n- Variable up to S/226 subject to indicators\n- Career line\n- WE PROVIDE YOU TOOLS FOR YOUR MANAGEMENT\n\nREMOTE TRAINING:\n- 11 days from Mon to Sat 12pm to 8pm\n\nIf you are interested and meet the profile, apply with us!\nToday we choose you through a selection process, our bet is that at the end of the day you will be the one who chooses us to stay with us.",