Job Description

We are hiring a full-time remote Call Center Agent to answer inbound calls from advertising campaigns.

Pay & Schedule
- $800 USD/month
- Monday to Friday
- 40hrs/week
- 11:00 AM - 8:00 PM EST
- 1hr break during shift

Requirements
- Must be fluent in English
- Stable internet
- Must have clear audio quality, headset preferred
- Quiet room with no background noise
- Familiar with google sheets and can take call notes quickly
- Laptop or PC
- Available full-time during required hours, you will be on calls throughout the entire shift

About The Role
- People call our law firm from advertisements
- Your job is intake only
- You will ask a few simple questions from a script
- If qualified, transfer the call to the manager
- Each call is around 2 minutes
- There is about 100-150 inbound calls per day during the shift
- Work is very repetitive and straightforward
- We already have the script and training system
- I can provide call recording examples

Nice to Have
- Call center experience is highly valued
- Customer service or sales experience is relevant

Next Steps
- I will interview candidates directly. We are hiring two agents.
- To apply, comment on this post \"info\" AND then send me a DM by following the instructions:
- Please use vocaroo.com to send a ~30 second voice note introducing yourself and your relevant career background in English.

Interview Process
1. I listen to the voice note to confirm english skills
2. I will send you a google doc job description and sample call center recordings so you can hear the job yourself
3. 15min video interview where we roleplay the script
4. 30min job interview on google meets
5. Job offer ",