Job Description

At Agile BPO we are looking for a Call Center Trainer with experience in sales campaigns, who wants to form high-performance teams and contribute to the development of our collaborators.\nModality\n100% Remote\nHours\nMonday to Friday: 9:00 a.m. to 6:00 p.m.\nSaturdays: 9:00 a.m. to 1:00 p.m.\nFixed break: Sundays.\nWhat do we offer?\nFixed salary according to the market.\nBonus for meeting indicators.\nEntry to payroll from the first day.\nConstant training.\nExcellent work environment.\nOpportunity for growth and career path.\n100% remote work.\nRequirements\nMinimum experience of 1 year as Trainer, Trainer or Trainer in Call Center.\nExperience in sales campaigns, preferably telecommunications or financial products.\nManagement of training methodologies and learning evaluation.\nUsership of Microsoft Office (Excel and PowerPoint) at an intermediate level.\nHave a PC or laptop, stable internet connection and an adequate space to work from home.\nExcellent communication, leadership, results orientation and skills to facilitate the learning.\nMain functions\nDesign and execute training for new staff and continuity teams.\nTrain on products, processes, tools and sales techniques.\nEvaluate learning through tests, dynamics and performance monitoring.\nIdentify opportunities for improvement and develop reinforcement plans.\nCoordinate with the Operations and Quality areas to guarantee compliance with training objectives.\nPrepare training reports and indicators.\nPerform continuous support and feedback to enhance the performance of advisors.\nApply and be part of Agile BPO!\nIf you are passionate about training, developing people and want to be part of a constantly growing company, this opportunity is for you!",