Job Description

We are looking for bilingual staff with a B2 level of English or higher to provide care and support to English and Spanish-speaking users through calls, emails and consecutive interpretation in real time.\nThe position allows you to develop experience in customer service, bilingual communication or professional interpretation, working 100% remotely.\nFunctions\nProvide attention and support to clients in English and Spanish.\nManage queries through calls and emails.\nPerform interpretation from English to Spanish and from Spanish to English when required.\nRecord information and follow up on assigned cases.\nMaintain high standards of quality and service during each interaction.\nRequirements\nHigh intermediate or advanced English (B2+).\nFull availability\nAvailability to work remotely.\nHave stable internet.\nExperience in customer service, call center or interpretation (desirable, not essential).\nSchedules\nTraining\nMondays to Saturday from 8:00 a.m. to 5:00 p.m.\nApproximate duration of 3 to 4 weeks.\nOperations\nAvailability within the time ranges established by the operation.\nDaytime hours from 7:00 a.m.\nPossibility of overnight shifts according to availability and operational need.\nMaximum 10 hours per day.\nScheduled rest according to schedule assigned.\nBenefits\n100% remote work.\nCompetitive remuneration according to working hours.\nVariable or performance bonus of up to 15%.\nInternet bonus of S/40.\nSalary increase for permanence.\nAttendance Bonus.\nGraduation Bonus.\nOpportunities for professional growth and development.\nApply and be part of an international team where you can enhance your English and develop a career in customer service and bilingual interpretation!",