Job Description
We are a leading dental health company, with a presence in Mexico, Colombia and North America, we are looking for an enthusiastic and proactive Constant Center Advisor to join our team. In this role, you will be the first contact of Dental Network and you will play a key role in providing an exceptional experience to our patients, resolving their questions and managing their needs efficiently.\nResponsibilities:\nAnswer calls and messages from patients (phone, WhatsApp, networks).\nSchedule, modify and confirm appointments.\nProvide clear information about treatments, prices and promotions.\nFollow up on appointments and patients.\nCorrectly register management in the company's systems. clinic.\nMeet care, conversion and quality goals.\nRequirements:\n6 months experience in call center, customer service or telephone sales.\nExcellent communication and patient orientation.\nAbility to work by objectives.\nAffiliation with the social security system as an independent.\nWhat we offer:\nModality: Provision of Professional Services (PSE)\nLocation: Remote / Colombia\nMonthly base fee: $1,900,000 COP (100% compliance)\nMonthly payment subject to certification of KPI compliance.\nProportional payment if compliance is less than 100%.\nBonus for overcompliance if established goals are exceeded.\nInitial duration: 3 months (with the possibility of extension)",