Job Description

About the Role
Title:
HR Co-Ordinator - US
Location:
Cary United States
Job Description:
Job Title: HR Co-Ordinator (US)
Reporting to: Associate Director, HR Business Partnering
Team: Global HR
Location: Cary, US (hybrid 2 days)
Hours: Part-time, approximately 30 hours per week
The purpose of the HR Co-ordinator (US) is to
Provide high-quality, operational HR support to employees and leaders across the United States.
Focus on day-to-day HR administration, employee support, payroll and benefits coordination and office and safety support, working closely with central HR teams and third-party providers.
What you'll be responsible for
HR operations & employee support
Act as the first point of contact for general HR queries from US-based employees and Line Managers.
Provide guidance on HR processes, policies, and procedures, escalating complex matters as appropriate.
Support employee lifecycle activities, including onboarding, contractual changes, and leaver processes.
Maintain accurate employee records and ensure data integrity across HR systems.
Payroll, benefits & third-party coordination
Coordinate US payroll and benefits administration in partnership with external providers.
Act as the liaison between employees, third-party providers and the UK-based HR Service & Delivery Manager.
Support annual benefits renewals and employee communications relating to payroll and benefits.
Employee relations support
Provide administrative and coordination support for employee relations matters.
Prepare documentation, letters, and records as required, escalating issues that require senior HR input.
Office management & safety (Cary office)
Provide coordination support for office management activities at the Cary office.
Support health and safety administration and compliance activities, within a defined scope.
Liaise with the Global Facilities team as required.
Compliance & policy support
Support the implementation of HR policies and ensure they are consistently applied.
Coordinate annual policy reviews with retained third-party providers.
Support audits, reporting, and compliance requirements as needed.
Collaboration & escalation
Work closely with UK-based HR colleagues, including Talent Acquisition, Talent Development, and HR Service & Delivery.
Escalate complex, sensitive, or high-risk matters to senior HR leadership in a timely manner.
What we are looking for
Proven experience in an HR administrative or coordination role within the US.
Strong working knowledge of US HR processes, employment practices, and compliance requirements.
Hands‑on experience coordinating payroll and benefits with third‑party providers.
Exceptional organisational skills and high attention to detail.
Ability to work independently, manage competing priorities, and thrive in a remote environment.
Professional, empathetic, and people‑focused communication style.
Experience supporting a multi‑state US workforce with varied employment regulations.
Exposure to health & safety responsibilities or basic office management tasks.
Experience collaborating with global or UK‑based HR teams.
Demonstrates a people‑first mindset while balancing operational needs, acting with clarity, consistency, confidentiality, and strong judgment.