Job Description

About the Role
Title:
Manager, Teen Technology & Design
Location:
New York United States
Department
Branch Services & Programs
Employment Type
Full Time
Location
Stephen A. Schwarzman Building
Workplace type
Hybrid
Compensation
$85,000 - $92,000 / year
Job Description:
Overview
The Manager of Teen Technology & Design is a leading member of the Young Adult Programs and Services (YAPS) Department; responsible for providing support to teen patrons and teen-serving staff through programming, resources, and professional development across our 89 branches. The Managers’ portfolio includes the design and dissemination of high-quality resources and training on creative technology like 3D Printers, sewing machines, A/V equipment, as well as digital literacy and skill building. The Manager will design, communicate, and implement programs and services that will help bring The New York Public Library’s (NYPL) strategic vision for teens to life, and work closely with the Associate Director and Director of Young Adult Programs & Services to build the community of practice at the Library.
Some expectations for this role are that within:
1 month, this person will:
Work with the associate managers on the Teen Technology & Design team to gain an understanding of the current portfolio, priorities, workflows, and key initiatives.
Learn about the current landscape of creative technology programming for teens at NYPL branches.
Gain familiarity with Teen Tech & Design’s tech inventory, Teen Centers, technology kits,Teen Tech Mentors, staff training models, and current partnerships.
3 months, this person will:
Work with the Associate Director and the Teen Tech & Design team to assess strengths, challenges, and opportunities across the portfolio.
Lead or support creative technology training for teen serving staff.
6 months and beyond, this person will:
Continue to learn about the ecosystem of teen services at NYPL to be able to propose potential areas of improvement and growth.
Assess current trends in technology education in libraries and seek ways to improve teen engagement in NYPL’s programs.
Manage partnerships and training centered on AI literacy and exploration; thinking about how teens learn about AI.
Continue to support Teen Tech & Design department by curating and implementing trainings for staff that seek to improve tech based programming offerings for teens
Responsibilities:
Directly supervise Teen Technology & Design staff and indirectly support part-time employees
Develop professional development opportunities and resources for teen-serving staff across our 88 branches that center around creative technology and digital literacy for teens
Support branches through in-person and virtual based training, including one-on-one assistance with specialized creative technology tools and creating staff facing resources, such as training materials, activity and programming guides
Lead and support initiatives connected to Teen Centers, including technology access, staff support, and programming resources
Lead and support the Teen Tech Mentor
program, including branch selection, curriculum planning, reporting, program evaluation, and coordination with staff and stakeholders
Oversee systems for inventory and manage budgets across multiple funding sources, ensuring purchases and program expenses align with departmental goals and grant requirements
Provide data, spending information, program updates, and impact information for grant reporting, donor reporting, internal planning, and evaluation
Collaborate with Young Adult Programs and Services and other internal teams including branch libraries, Development, Communications, Digital, Research, Patron Analytics and Impact, TechConnect, Children’s Services, Adult Services, and others
Perform other related duties as assigned
Required Education, Experience & Skills
Required Education & Certifications
Master’s Degree in Library Sciences, Education or related field required
Required Experience
5+ years of experience working with diverse youth populations, preferably high school students, in a library, school, or non-profit setting
Experience with implementing and managing creative technology, digital literacy, media production, STEAM or related teen programming
At least 1 year of experience directly supervising and managing staff
Required Skills
Excellent interpersonal, verbal, and written skills, including the ability to communicate effectively with all levels of NYPL staff and external partners
Strong proficiency with Google Suite and Microsoft Office
Ability to manage multiple projects simultaneously, delegating tasks as appropriate to the team
Excellent organizational skills and time management skills including ability to prioritize and handle multiple projects simultaneously
Reliable work ethic and the flexibility to adapt to changing priorities
Familiarity with some of the following creative technology tools and willingness to learn more:
3D printing
Audio and video production
Photography
Digital art and design software
Coding
Game design
Vinyl cutting
Sewing
Analog making tools
AI literacy tools
Willingness to learn new technologies and softwares as needed
Ability to work well both independently and collaboratively across many different NYPL departments
Commitment to providing a welcoming teen-centered service environment
Comfortable with travel to library branches in the Bronx, Manhattan, and Staten Island
Managerial/Supervisory Responsibilities
Direct supervision of 3 Associate Managers and 1 off-site coordinator; indirect supervision of 3 part-time employees
Responsible for hiring, performance management, and coaching of staff
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
Be
Helpful
to patrons and colleagues
Be
Resourceful
in solving problems
Be
Curious
in all aspects of your work
Be
Welcoming
and
Inclusive
Work Environment
Primarily office setting, with regular visits to branch libraries
Occasional outdoor events and offsite meetings at partner organizations
Physical Duties
Travel throughout NYC required
Limited physical effort is required
Pre-Placement
Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
Monday to Friday from 9:00am-5:00pm with flexibility to work evenings and weekends as needed
35 hours per week
Hybrid schedule; 4 days per week onsite and up to 1 day per week remote
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.