Job Description

About the role
Title:
QMO Senior Test Engineer (Charlotte, NC (hybrid) or remote)
Location:
Charlotte, North Carolina, USA, 28277
Department:
Technology
Job Description:
Where will you work:
Our hybrid and flexible work model offers the option to work remotely or in the office.
How you will contribute:
As a Senior QMO Test Engineer, you will be responsible for owning and driving test strategy and execution across complex, multi-system initiatives involving internal platforms and external SaaS system providers and integrators. This role serves as a bridge between test engineering and test leadership, with responsibility for quality outcomes across multiple programs delivered through agile and waterfall methodologies. You will work closely with IT solution owners, business analysts, systems analysts, business stakeholders and test execution partners to ensure scalable interoperability, traceability and quality in architecture, design, integration and testing. This role is responsible for ensuring the quality and readiness of deployable components prior to production release.
In this role, you will:
Own and execute end-to-end testing strategies for one or more complex programs, ensuring quality on integrated platforms and third-party solutions in agile, iterative and waterfall delivery models.
Work closely with IT solution owners, business analysts, and internal systems analysts to ensure traceability of architecture, design, integration, and testing, enabling scalable interoperability.
Plan, coordinate, and monitor user, integration, and system acceptance testing, including test planning, execution monitoring, defect management, and release preparation.
Coordinate UAT activities across key business stakeholders, ensuring testing is aligned with business outcomes and issues are clearly communicated and resolved.
Partner with test execution vendors by providing guidance, reviewing test artifacts and execution results, and ensuring compliance with defined testing strategies and quality standards.
Get into the details of problems and perform problem analysis, driving root cause identification and resolution.
Manage change by understanding impacts to stakeholders, influencing testing approach and schedules, and developing mitigation plans to minimize business disruption.
Monitor quality results by contributing to quality assurance metrics, best practices, tools, and process improvements.
Act as a key QA point of contact for assigned initiatives, coordinating QA activities internally and externally.
Ensure the quality of deployable components in production, validating that commercial and technological requirements are met.
We are looking for people who have:
5-8+ years of experience in a technology organization or financial services QA role with increasing responsibility for test strategy and execution.
Experience developing and executing testing strategies to support complex transformation, product, or platform initiatives.
Strong knowledge and practical experience in software development and QA lifecycle including test planning, test case design, execution, defect tracking and reporting.
Experience testing embedded enterprise systems, including third-party vendors and SaaS platforms.
Working knowledge of financial services or insurance domains (e.g. finance, product management, customer solutions) preferred.
Strong analytical skills and the ability to dive into complex problems and drive resolution.
Experience with testing and project management tools such as JIRA, Zephyr Scale or similar.
Excellent communication skills with the ability to collaborate and influence between technical and business stakeholders in a matrix environment.
Research shows that some people may not apply for a position if they don't check all the boxes in the job description. If you don't check all the boxes listed, that's okay. We would love to hear from you.
What you will receive:
Compensation –
Base salary ranging from $105,000 to $125,000 plus competitive incentives based on performance determined by company and individual results.
Flexible work environment –
Work remotely or in the office to thrive better in all areas of life.
Paid time off –
Recharge with a minimum of 20 days of paid time off and 16 paid company holidays per calendar year, plus paid volunteer time and paid study time.
Financial health –
Work to achieve your financial goals through our
401(k) savings plan with company match (up to 6%) and non-discretionary annual company contribution (3%), and financial advisory services.
Health and Wellbeing –
Enjoy competitive medical, vision and dental plans, plus tax-free health savings accounts with potential company contributions of up to $1,000 per family.
Family support –
Care for your loved ones with up to 16 weeks of paid leave for new parents, backup dependent care, dependent care flexible spending account, and up to a lifetime maximum of $25,000 during your adoption, infertility, or surrogacy process.
Life support and disability –
Get access to company-paid basic life insurance and short-term disability insurance.
The company and its department may meet occasionally in person throughout the year to foster a culture of belonging and promote team building. We'd love for you to join us during those company-wide and department-wide events to help strengthen connections across the company.
Why join us?
Brighthouse Financial is on a mission to help people achieve financial security. Our company is one of the largest providers of annuities and life insurance in the U.S.* and we specialize in products designed to help people protect what they've earned and ensure it lasts.
We empower employees to collaborate, bring their passion to work, and make an impact. Our inclusive work environment fosters a culture that celebrates diverse backgrounds and experiences. You can learn more about our company culture by visiting brighthousefinancial.com/about-us/careers/.
We are one of the largest providers of annuities and life insurance in the U.S.* and our commitment to being a great place to work has earned us recognition as one of America's Most Trusted Companies by Newsweek and, locally, one of the healthiest employers in the Charlotte metropolitan area.
*Ranked by assets supported in 2024. Best Review?: Top 200 U.S. Life and Health Insurers I'm Better, 2025.