Job Description

We are a leading global provider of experience technology and solutions. We create game-changing customer experiences for some of the world's best brands. We have more than 440,000 game-changers and we are present in more than 70 countries and six continents.\nWe are currently looking for a CUSTOMER SERVICE ADVISOR FOR RECOGNIZED DELIVERY APP // ONLY FOR METROPOLITAN LIMA - NORTH AREA / REMOTE\nFunction:\nHis work includes resolving incidents in real time through emails, chats and calls (80/20)\nWHO ARE WE LOOKING FOR?\nBe of legal age (18 years or older).\nMinimum Completed secondary school proven.\nDesirable to have experience in call center customer service 3 months\nOutstanding negotiation skills, active listening and persuasion\nDNI or valid immigration card.\nAvailability to work in person at the Independence Headquarters (Marcos Farfan Street) 3450, near the Mega Plaza shopping center or behind the USIL)\nSCHEDULE AVAILABILITY:\nManagement from Monday to Sunday (Break 1 day a week)\nAfternoon shift (range): 1:00 PM - 10:00 PM\nManagement per day only 7 hours with 30 min + 45 min break\nGuaranteed fixed salary: S/1,130 + S/250 (variable)\nTeleworking bonus: S/ 50\nTRAINING SCHEDULE:\nMonday to Saturday: 11:00 am to 5:00 p. m \n12 days of training\nThe first 4 days are in-person, it is important to have in-person availability for the first days.\nHEADQUARTERS: Availability to train in person at the Independence Headquarters.(Monday to Saturday)\nBENEFITS:\nEarn up to S/1430.00 SOLES.\nWe provide you with equipment to work from home.\nTeleworking bonus\nDirect entry to payroll complete.\nBenefits according to the law from the first day.\nOpportunities for professional growth with Career Plan from the 6th month.\nJob stability.\nCorporate University.\nFirst-class sites.\nCulture of Happiness and an excellent work environment.\nEducational and corporate benefits for you and your family.\nWith US you share more, earn more, laugh more.\nWe reject expresses any discriminatory practice. We do not tolerate discrimination against any employee or job applicant based on age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion, sexual orientation or any other characteristic specified by the company or current discrimination legislation.",