Job Description
Join APEX AMERICA and develop your professional career!
We are looking for dynamic people, with a vocation for service and customer orientation to be part of our Customer Service team at WOM, one of the fastest growing telecommunications companies in Latin America.
If you are passionate about helping people, are looking for job stability and want to work remotely, this is your opportunity.
Main functions:
-Resolve queries, requests and incidents efficiently.
-Ensure a quality service experience.
-Detect cross-selling opportunities during interaction with customers.
Benefits:
-Entry into the payroll from the first day with all the legal benefits.
-Mobility bonus subject to attendance.
-Bonus for compliance with indicators.
-Unlimited commissions for cross-selling.
-Paid training.
-Growth opportunities and career path within APEX AMERICA.
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Work schedule:
-Full Time Day.
-Time range: 1:00 p.m. to 10:00 p.m.
-6x1 mode with rotating rest.
Training start: June 24
-Duration: 15 days.
-Hours: Monday to Saturday from 12:00 p.m. to 9:00 p.m.
-Hybrid mode:
10 days of remote training + 5 days in person (OJT).
-Availability to attend training in Cercado de Lima.
Important:
-The first week of operations will be in person as part of the adaptation process. Subsequently, management will be carried out in 100% remote mode.
Be part of APEX AMERICA and grow together with WOM! Apply today and be part of a team that promotes your professional development.",