Job Description

INBOUND LOYALTY ADVISOR for the WOM CHILE account (RETENTIONS) \nHybrid Work: 3 days in person and 2 days remote\nREQUIREMENTS:\n* Have availability to work at our headquarters in the center of Lima\n* WITH OR WITHOUT CALL CENTER EXPERIENCE.\n* Availability to work 48 hours a week.\n* Meet the technical requirements of your team in home: PC or own laptop / Windows 11 / 8 GB RAM / Intel i5 processor (minimum 8th generation) or Rayzen 5 / Internet of 50 Mbs upload and download.\nMODALITY: HYBRID\nSalary: S/1130 + Variable by performance up to S/100 + Presenteeism Bonus of S/150 + Commissions for cross\nMANAGEMENT: 5x2\nSCHEDULE: Range between 09:00 AM to 08:00 PM\nREST: Two days of rotating rest (1 is rotating between Monday to Friday and 1 between Saturday or Sunday)\nTRAINING\nMODALITY: Hybrid (9 days remote and 3 in-person)\nDAYS: 12 days / Monday to Saturday\nHOURS: 9:00 AM to 6:00 PM\nTRAINING PAYMENT: 25 soles per day",