Pqr Support Assistant and Virtual Customer Experience (pcd)

May 28, 2026

Colombia

Full-time

Computrabajo

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Descripción

Job Description

If you have experience in customer service and like to solve problems with quality and warmth, this position is for you.\nYou will manage PQRs at a national level, from filing to the final response, ensuring effective solutions within established times.\nFunctions:\nProvide information and answer questions to customers and the public about items, goods, services, schedules, rates, regulations, policies, availability, location, price and other related issues.\nRequirements:\nBachelor's degree certificate.\n1 year of experience in customer service.\nSchedule: Monday to Friday rotating shifts (7:00 AM to 6:00 PM) and Saturdays half day.\nWe offer:\nBasic salary: SMLV.\nDirect contract with the company.\n100% virtual mode.\nPreferential rates from month 6.\nMode: Virtual\nImportant: Inclusive vacancy for people with physical or motor disability with certificate.",